Returns & Exchanges

RETURNS & EXCHANGES

The mission of K-State Super Store is to provide the ultimate experience for every customer. If you are not satisfied with your purchase, please follow the guidelines detailed below. 

With Original Receipt: Within 60 days of purchase, we will gladly exchange, give store credit or issue a refund for the merchandise based on the original method of payment. Please allow a wait of 10 business days on purchases tendered in-store with a check, otherwise a merchandise credit may be issued. Original condition is expected and price tags must be in place.

Without Original Receipt: You may exchange the merchandise or be issued a store credit based on the lowest selling price in the last 60 days. Original condition is expected and price tags must be in place. 

Online purchases qualify for free returns. Please email kstate.gear@hanes.com for more information about obtaining a free return label. 

***K-State Super Store reserves the right to limit or refuse to accept the return of all merchandise based on condition and the terms noted above.***