FAQ

Who is K-State Super Store?

K-State Super Store is the official retailer of K-State Athletics, which allows our business to provide officially licensed collegiate apparel and souvenirs at our flagship store at 519 McCall Road and many K-State Athletics stadium locations from football, men's and women's basketball, volleyball, soccer, and baseball. Proceeds from sales at all of these locations go back to K-State Athletics to fund the student-athlete program. We are a division of Champion Teamwear and a Hanesbrands Inc. company, which provides the support of a global powerhouse yet operated as an independent specialty retailer in the heart of Manhattan, KS! 

Is it safe to use my credit card online? 

Yes! This is a secure site validated by Shopify. 

How long will it take my order to be shipped? 

All store items will be processed in 2-3 business days (Monday - Friday). Please allow 3-4 days for shipping depending on your location. 

How can I check the status of my order? 

Please call (877) 537-1327 ext. 1145. Leave a detailed message if necessary and your call will be returned with urgency. Feel free to email us as well at kstate.gear@hanes.com.

What is your return policy? 

With Original Receipt: Within 60 days of purchase, we will gladly exchange, give store credit or issue a refund for the merchandise based on the original method of payment. Please allow a wait of 10 business days on purchases tendered with a check otherwise a merchandise credit may be issued. Original condition is expected and price tags must be in place.

Without Original Receipt: You may exchange the merchandise or be issued a store credit based on the lowest selling price in the last 60 days. Original condition is expected and price tags must be in place. 

**K-State Super Store reserves the right to limit or refuse all merchandise returns or exchanges.**

**Face masks will not be accepted for returns**

Coupons, Discounts & Special Offers?

Promotional codes: Apply the discount at checkout with valid promotion code. Discounts do not apply to gift cards, clearance or sale merchandise, tax or shipping & handling charges. May also not be applied to previous orders or in-store purchases. Limited time offer that may be modified or terminated without notice. Other exclusions, terms and conditions may apply.  Clearance Merchandise: Does not require a promotional code.  Priced as marked. Value Program Merchandise: Non-discountable and are not included in the offer/discount. This includes 3 for $30 short sleeve tees, 2 for $30 long sleeve tees and 2 for $40 hoodies. Ahearn Fund Member Discounts: An in-store only discount and cannot be combined with any other discounts.  Ahearn discounts: 5%, 10%, and 20% off.  To learn more about the Ahearn Membership benefits program click here.  For all other coupons and discounts, the greatest value applied will be redeemed; no combined offers apply.

Sponsorship/Donation Requests

Looking for a sponsorship or donation? Click here