COVID-19

July 3rd, 2020 Update...

Yes, we ARE open! The last month has been SUCH a blessing of Super Fans visiting us in-store, picking up online orders curbside, and just in general, being great wildcat fans. We are so glad you have continued to support our business and choose to purchase licensed K-State gear! Thank you, thank you thank you! 
We did have a bit of a set back in Kansas though as Covid-19 case numbers have increased significantly over the past two weeks. Due to that, Riley county has declared that this county will follow suit making masks mandatory for most people over the age of 5 years old. We are respecting that mandate and asking all patrons to mask up while shopping in-store with us. This will help keep our staff safe (so we can keep the store open!) as well as you! Thank you for respecting our choice to comply. Follow us on Facebook, Instagram and Twitter for more updates as our business adapts to all the wildness! Go Cats!
June 2nd, 2020 Update...
Re-opening tomorrow, Wednesday, June 3rd at 10am! Temporary store hours are Monday - Saturday from 10am-6pm and Sunday 12-5pm CST. Call us at 785-537-0844 or email kstate.gear@hanes.com with any questions before planning your visit in-store! Go Cats! 
May 20th, 2020 Update...
Well, re-opening has been a bit tougher than we expected. Unfortunately, we did not open our doors on May 18th and remain closed. We are meeting all state and local expectations for safety precautions and then some! However, our Hanes brands partnership is a solid one with very rigorous demands for each of their stores and production facilities. That being said, we're waiting for Hanes to give us the green light. As soon as that happens, we will be opening the doors wide and shouting it from the roof tops...hopefully with licensed K-State masks for sale as well! Follow us on Facebook and Instagram for updates! For questions on ordering, returns or product inquiries, please email kstate.gear@hanes.com though response may be slower than preferred as not all team members are back to work quite yet. Expect a response within 24-36 hours. 
As always, Go Cats!
The K-State Super Store Team
May 4th, 2020 Update...
Thank you so much to our Wildcat fans for your continued support and patience while our store has been closed! We have quite a few changes in the works that will enhance your in-store shopping experience that include increased safety precautions, new merchandise and visual displays, and updated return and exchange policy.  With all of these changes, we will be postponing opening again until Monday, May 18th! We look forward to seeing you in-store, and until then, please continue to shop online and follow us on Facebook, Instagram and Twitter for more updates on our grand re-opening!
Go Cats! 
The K-State Super Store Team
April 24th, 2020 Update...
Again thank you for your continued support during this time of uncertainty! Many of our fans have continued to shop our web store and receive free shipping, an offer that we will extend for as long as our McCall Road store is closed due to stay at home orders. Our web store processing time has still managed to stay within a reasonable time, with all orders mailing out within a week. Returns and exchanges has been delayed just a bit as the post office, FedEx and UPS are experiencing some of their own delays getting return packages back to us. If you have questions regarding placing an order, status of an order or return, or inquiry about a licensed product, please feel free to email us at kstate.gear@hanes.com. We will respond as timely as possible and help meet your K-State merchandise needs! One of those needs has been bandannas, fabric for face masks and already produced face masks. We realized that there is a need now for such products as well as will continue most likely for the rest of the year. That has taken our team on a trail of researching the best available products from licensed K-State suppliers, many of which are in the development stages for new products that meet this need, adding them to their assortment. It appears that most suppliers will be available to delivery in June based on the time it takes to execute making products and allowing their product facilities to open back up to process. Once we have confirmed products and delivery dates we will be sure to communicate those on Facebook, Instagram and Twitter as well as our homepage. Until then, feel free to keep reaching out, follow us on social media and email any questions you have! Hopefully, we will have our store back open and can meet you in the Little Apple.
Stay safe and Go Cats!
The K-State Super Store Team
April 9th, 2020 Update...
Thank you to all of our SUPER fans that have continued purchasing officially licensed K-State gear from us! We have been able to process web orders every 3-4 days (compared to our standard 1-2 business days) safely and by still meeting statewide stay-at-home orders. Our packages are being mailed via USPS. Click here for a Facebook video from USPS on how their operations have evolved to continue providing support for all mail. Note that the CDC and WHO report that there is no evidence that Covid-19 is transmitted through mail or packages. 
Go Cats! 
K-State Super Store Team

March 28th, 2020 Update...

Due to the Kansas statewide stay at home order, we have pushed back our temporary closed store hours through April 19th for the 519 McCall Road location. Our stadium team stores remain closed indefinitely. We plan on fulfilling any web orders once our operations are back to normal. Feel free to place orders, but we ask for your patience on their delivery! Any questions or concerns about an order can be answered by calling 785-537-0844 ex.1153 or by emailing kstate.gear@hanes.com. Please note that response times will vary as we are working limited hours in-store.

Follow us on Facebook and Instagram for updates on when we will open again, fun activities to help stay lighthearted during this crazy time, and shares from K-State Athletics! 

Go Cats!
The K-State Super Store Team

 

Wildcat Fans,

As the novel coronavirus (COVID-19) outbreak continues to evolve, we would like to share important actions we are taking to protect employees and the Manhattan, KS community. Our priority at this time is to protect the health and safety of our team members and customers. For that reason, we have made the decision to temporarily close the 519 McCall Road location effective immediately until April 3rd, 2020.   
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We are still able to provide fulfillment services for KStateSuperStore.com and urge Wildcat fans to continue supporting our business and aiding contributions to the K-State student-athlete program in this way. 

Follow us on Facebook and Instagram @kstatesuperstore for alerts on reopening, best online sellers and special offers! 
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We're glad that you're part of the Wildcat family - we find strength when we pull together. So remember to take care of yourself and those around you. Thank you for your patience and, most of all, for supporting our Wildcat family!

Go Cats! 

The K-State Super Store Team